Contact information

Last updated: 13 November 2026

We are happy to help with orders, sizing, fabric questions and returns.

UWE BERND JOSEPH
Im Hilgersfeld 80
51427 Bergisch Gladbach
Germany
Email: contact@digimexpro.shop
Phone: +49 2202 12313

Response times

Messages sent to contact@digimexpro.shop are answered within 1-3 business days. Enquiries about an existing order should include the order number so that we can look it up straight away.

Orders and delivery

Orders are processed within 1-3 business days and the estimated delivery time is 15 business days from dispatch, with a tracking number sent by email. Shipping cost is calculated by distance at checkout. Unused dresses with their tags can be returned within 30 days of delivery.

Damaged or lost parcels

Report a damaged parcel within 48 hours of delivery and a lost parcel within 7 days of the expected delivery date, attaching photographs where relevant.

Business details

UWE BERND JOSEPH
Im Hilgersfeld 80, 51427 Bergisch Gladbach, Germany
Phone: +49 2202 12313